Pilot in testing · Singapore · Public bookings are not open

Contact

Let’s talk,
neighbour.

Routine enquiries and coordination belong in WhatsApp. Email support is the fallback for unresolved issues or an explicit request for a person.

Unresolved issues & human support

Need human review?

Email a brief description of the unresolved issue and your request reference, if you have one. We’ll reply within two days. WhatsApp does not send this email for you or connect a live support agent.

Email unresolved issue

Business contact phone

+65 8951 3238

Email is the current human-support route while WhatsApp activation is pending.

Separate WhatsApp channels

HeyNeighbour Residents

+65 8951 3238 · Resident enquiries

HeyNeighbour Vendors

+65 8769 8398 · Vendor quotes and coordination

Both channels belong to HeyNeighbour. Activation and display-name review are pending; WhatsApp bookings are not open.

Service area

Singapore

HeyNeighbour is for neighbourhood services, group purchases and shared activities across Singapore. Vendor coverage, product availability and fulfilment arrangements need confirmation.

Current availability

Pilot in testing

Public bookings are not open. AI will handle routine service coordination through WhatsApp once activated. Human support replies by email within two days and is not an emergency service.

Privacy and deletion requests

Do not send passwords, verification codes, payment-card details or identity documents.