Start with what you need.
Getting a service arranged can mean repeating the same details, comparing quotes and following up on appointments. HeyNeighbour is being tested to bring those coordination steps into WhatsApp.
The pilot covers resident enquiries, pooled demand, vendor quotations and coordination. The intended scope includes home services and repairs, food and groceries, household and pet supplies, classes and enrichment, and bespoke home purchases. The service does not guarantee savings or provide emergency response.
Who operates HeyNeighbour?
HeyNeighbour is operated by BALANCE SQUARED ACCOUNTING SERVICES PTE. LTD. (UEN 202509204G).
Balance Squared Accounting Services (Balance²) is another brand of the same company. Visit the Balance² website.
Where the pilot stands.
Public bookings are not open. We are testing enquiries, quotations, bookings and follow-up before opening the WhatsApp channels. Service availability will depend on confirmed vendors and completion of those checks.
A focused use of AI.
AI helps interpret service enquiries and vendor replies, retain relevant context and prepare the next coordination step. It does not independently authorize a booking, accept a price or confirm completed work.
Help when it is needed.
Routine enquiries and coordination stay in WhatsApp. If an issue remains unresolved or you explicitly request a person, human support is available by email through our contact page. We’ll reply within two days.